Legal

Refund Policy

The Only Workshop · theonlyworkshop.comLast updated: 6 August 2026

Please read this policy carefully before making any purchase. By completing a payment for any product, ticket, or resource offered by The Only Workshop, you agree to the terms below.

1. What This Policy Covers

This refund policy applies only to the live workshop ticket (Live Workshop + Recording).

It does not apply to any other product, resource, or purchase. See Section 5 for the full list of non-refundable items.

2. 100% Money-Back Guarantee (Live Workshop Ticket Only)

Certain live workshop tickets are sold with a 100% money-back guarantee. This guarantee applies only where it is explicitly stated as a "100% money-back guarantee" on the ticket, sales page, or checkout page for that specific workshop.

If the guarantee is not mentioned on the ticket you purchased, it does not apply.

Eligibility conditions

To be eligible for the 100% refund, all of the following must be true:

You purchased a live workshop ticket that explicitly carries the 100% money-back guarantee.
You attended the workshop live. Watching only the recording does not qualify. If you did not attend live, you are not eligible for a refund.
You raise the refund request through the process described in Section 3.

What you get back

You will be refunded exactly the amount you actually paid for the workshop ticket — nothing more and nothing less. Discounts, coupons, or partial payments are refunded at the actual transaction value, not the listed price.

Charges for any other product bought along with the ticket (custom GPTs, Claude projects, prompt packs, templates, community access, or any other resource) are not included in the refund.

3. How to Request a Refund

To process your request, we need to verify your purchase. Please send us the following:

Your registration number (received at the time of registration), and
A screenshot of your Razorpay payment confirmation showing the amount paid and the payment/transaction ID.

Send both to our support email. Requests without a registration number and a valid Razorpay payment screenshot cannot be verified and will not be processed.

4. Refund Timelines

Once we initiate the refund, the money moves through our payment gateway (Razorpay) and then through your bank. The time it takes after initiation is entirely in the hands of the payment gateway and your bank — it is outside our control. In most cases the amount reflects within 7 to 10 working days.

If the amount has not reflected after 10 working days, email us with your registration number and we will follow it up with the payment gateway on your behalf.

We approve and initiate the refund from our side

24–48 hours from a verified request

Amount reflects in your bank account / original payment method

7–10 working days

5. Non-Refundable Purchases

The following are strictly non-refundable under any circumstances:

Community membership / enrolment. Once you enrol in the community, the payment is final. There is no refund, no partial refund, and no pro-rata refund, whether or not you use the community.
Custom GPTs and any GPT-based tools or bundles.
Claude projects, prompts, or Claude-based resources.
Any other digital resource — prompt libraries, templates, frameworks, notes, toolkits, recordings sold separately, or any downloadable or access-based material.
Workshop tickets that do not explicitly carry the 100% money-back guarantee.
Workshop tickets where you did not attend the session live.

These items are delivered digitally and are accessible immediately upon purchase, which is why they cannot be returned or refunded.

6. Important Notes

Refunds are always issued to the original payment method used at the time of purchase. We cannot transfer refunds to a different account, card, or UPI ID.
Bundles are treated by component: if you bought a bundle containing a guaranteed workshop ticket plus other resources, only the workshop ticket portion is eligible.
Chargebacks or payment disputes raised without first contacting us may delay resolution. Please write to us first — we will sort it out.
We reserve the right to decline refund requests that do not meet the conditions listed above, or where there is evidence of misuse or abuse of this policy.

7. Contact Us

For any refund request or refund-related query, email us at:

support@theonlyworkshop.com (+91 8484800938)

Include your registration number and Razorpay payment screenshot in the first email so we can act on it immediately.

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